KAIAPETERKA.COM RETURNS
KAIA PETERKA handbags are constructed with your satisfaction and
happiness in mind. You may return purchases made via kaiapeterka.com
for any reason within 30 days of your original order, or within
21 days of your delivery date. For a full refund, the item must
be returned in original and unworn condition along with a copy of
your invoice to:
Attn: Returns at Kaia Peterka
954 Lexington Avenue, #133
New York, NY 10021
Shipping costs are non-refundable, unless it is determined
that the goods you received were not as you ordered. We suggest
insuring your return shipment for the original purchase value. KAIA
PETERKA is not responsible for items that are lost or misrouted
during transit.
PRIVACY
KAIA PETERKA believes that your privacy is critical. Under no
circumstances will your personal information be shared with a third
party without your express consent. When you make a purchase at
kaiapeterka.com, we obtain information from you in order to complete
your transaction, likely your name, address, telephone number, e-mail
address, and credit card number. If you become a “member”
online, we may ask for additional information or email you information
about special events and news.
SECURITY
We want to protect you when making an online purchase at kaiapeterka.com.
Security measures have been implemented to protect the personal
information you provide on kaiapeterka.com against unauthorized
access and use. All information entered and transmitted via kaiapeterka.com
is protected by the industry-standard 128 bit SSL (Secure Socket
Layering) encryption system. All personal and financial information
you provide on the website is stored on a secure site operated by
KAIA PETERKA’s e-commerce provider with no third party access.
If you prefer to place an order by phone, you may
do so by calling our NY office at 1.212.879.2616. Please leave your
contact information and reference your desired purchase and you
will be contacted within 24 hours, Monday through Friday, to process
your order.
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